animated content doesn’t show

  • Resolved rkrista

    (@rkrista)


    3 years, 11 months ago

    Hi,

    I use animated content in several pages of my website (that I’m building currently, it’s not published yet). Some of the widgets sometimes disappeared (did only show in the Elementor editor), but I managed to restore them (by deleting and re-entering them), although it was quite annoying. Now, the problem is that one of the last updates of the plugin made almost all of my animated content disappear from the website (they are only shown in the Elementor editor). Even buttons and texts with entrance animation disappeared.

    I tried everything recommended by Elementor (clearing cache, deactivating plugins, etc.), and it’s unfortunately TranslatePress that causes the issue. I also tried to
    disable dynamic translation (through WP dashboard), but it didn’t help.

    I really would like to continue using this plugin. I’ve put a lot of work into it, and I really like it, too. Do you have a solution for this issue?

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Thank you for letting us know about your problem!

    What I can recommend is to use the “Fix missing dynamic content”.

    In order,to find this function,go to Settings -> TranslatePress -> Advanced Settings and then enable this.

    Please let me know if this solved your problem.

    If there`s anything else, please let us know!

    Kind Regards,

    Thread Starter rkrista

    (@rkrista)

    Hi, of course, I had tried that too, but it didn’t solve the problem.

    Thread Starter rkrista

    (@rkrista)

    Hi again,
    Are you actually working on the issue? Is it worth waiting for a solution or would I be better switching to another plugin? I can wait a few days, I would really be happy if your developers could fix this problem. But I also need to configure my website, so I would need to know…
    Thanks!

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello again,

    I`m sorry for this late reply but we are not working on the weekend.

    Ill come with a response tomorrow with a solution for this if its ok for you.

    Thank you for your patience!

    Kind Regards,

    Thread Starter rkrista

    (@rkrista)

    Sure, no problem. Thanks for your answer!

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Thank you for your patience!

    We found that the issue you have is a bug.

    We created a task for this and it will be fixed in the next update of TranslatePress.

    If there`s anything else, please let us know!

    Kind Regards,

    Thread Starter rkrista

    (@rkrista)

    That’s great news (for me, at least)! I’ll wait for the update then.
    Thanks very much!

    Thread Starter rkrista

    (@rkrista)

    Hi, I saw that you updated the plugin, but it didn’t solve my problems above. Is it supposed to solve them, or will there be another update for that?

    Thread Starter rkrista

    (@rkrista)

    Any news?

    Thread Starter rkrista

    (@rkrista)

    Could you give me an update, please? Is it worth waiting for a solution? I need to publish my website.

Viewing 10 replies - 1 through 10 (of 10 total)
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