Anchor links have stopped working inside the JKit Nave Menu

  • Resolved projoe

    (@projoe)


    4 months, 3 weeks ago

    I use JKit Nav Menu on several landing pages. Apparently, in the last few weeks the anchor links for navigation within the landing page are no longer working. The workaround was to add the full link to the menu, but that’s not the correct way. So, if you can help me with this, I’d appreciate it!

    • This topic was modified 4 months, 3 weeks ago by projoe.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @projoe,

    We sincerely apologize for our delay in responding and for the inconvenience you are experiencing. We have tested it on our end, and indeed there is a bug causing the anchor menu to not function properly.

    For now, you can resolve this issue by replacing the file ../wp-content/plugins/jeg-elementor-kit/assets/js/elements/nav-menu.js with the new file linked below.

    File: https://drive.google.com/file/d/1-60khQg0XJUOnK2udujkO6lAKltMkZFK/view?usp=sharing

    We will provide a fix for this in the next update, so you won’t have to worry about this issue arising again in the future. We hope this fix works well for you.

    We look forward to hearing back from you.

    Thank You

    Best Regards,
    Fauzan, Jegstudio Support.

    Thread Starter projoe

    (@projoe)

    I replaced the file, but nothing changed.

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @projoe,

    We checked your site again, and the Anchor Menu is working properly. Could you please check it again?

    When you make changes and they are not applied, it’s possible that the issue is caused by cache in your site or browser. Here are a few things you can do to resolve it:

    1) Clear the cache on your site if applicable. Cache can come from WordPress (usually plugins), the server, or CDNs like Cloudflare. Make sure to clear the cache in all these areas if applicable.

    2) Clear the browser cache (Cookies & Site Data) for the specific site. For an easier approach, you can also check in a private/incognito browser window, try a different browser, or use another device.

    We hope this answer helps.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @projoe,

    How are you? We hope you’re doing well.

    We sincerely apologize for the issue you have experienced. We wanted to inform you that yesterday we updated Jeg Elementor Kit to version 2.6.10. We have also addressed the issue in this update. We hope you can update the plugin and give it a try! ??

    For now, we will mark this forum as resolved. If you encounter any other issues related to the Jeg Elementor Kit plugin, feel free to create a new topic.

    Thank you, and have a great weekend! ???

Viewing 4 replies - 1 through 4 (of 4 total)
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