Anchor Links Causing Scroll

Hi @gabrieldesign,

Can you please provide us the URL of page where the tabs are embedded, so that I can also take a look into the scenario and try to fix it.

Waiting for your response.
Thank you for all your patience.

Best Regards,
Sukhada,
SliderVilla Support Team.

Hi @sukhada

Many thanks for your reply, and apologies for the slowness in getting back to you, I have been out of the country.

One page where I am using your great plug in is:

https://1078174551.n646418.test.prositehosting.co.uk/test-new-hotel/

As you can see it is brilliant for a website like the one I am developing for my client.

However, if I wanted to link to the page above, and for example, open the Accommodation tab at the same time I would use this link:

https://1078174551.n646418.test.prositehosting.co.uk/test-new-hotel/#Accommodation

The anchor tag works to open the tab but then scrolls down the page to the bottom of the content rather than showing all the tabs at the top of the section.

Can you please advise me as to what I am doing wrong, or how to adjust the plug in to achieve this?

Looking forward to hearing from you,

Many thanks

Pete

Hi @gabrieldesign,

Thank you for your response.

Currently it is working as per browser functionality and scrolling to the content div ID. This feature is currently not available in free tabs plugin, we are going to add this feature in next update. We will get back to you once released the update.

Thank you for all your patience.

Best Regards,
Sukhada,
TabberVilla Support Team.

Hi @sukhada

Thank you for your quick reply. However I am a little confused as it is not working as you suggest. The page and tab open but it does not scroll to the content div ID, it scrolls down further to the bottom of the DIV and does not stop at the top where the anchor tab, DIV header is. It seems to speed past the DIV ID and carry on down to the closing div tag, not the opening one. Can you advise me please?

Many thanks again

Pete Batchelor

Hi @gabrieldesign,

I have Tested the link on Google Chrome and Mozilla Firefox and once one the link for “Accommodation” tab it is scrolling to content with text “offers great views over the Arabian Gulf or Palm Jumeirah…….”
As you are having one fixed menu the first link was cut, but it’s not scroll at the bottom of content, can you please provide us the browser you are using or any screenshot of the scenario. So that We can try to fix it.

Waiting for your response.
Thank you for all your patience.

Best Regards,
Sukhada,
TabberVilla Support Team.

Hi Sukhaha,

Many thanks for your support on this. I have tested in Firefox, IE and Chrome and get the same issue in each. When the page opens you just can’t see the tabs at the top. As suggested I have taken some screen shots.

The first one is what I get when I use the link to #Accommodation which I first sent to you.

Screenshot01

This second one is what should happen with the anchor in the tab.

Screenshot02

To make it clearer I have added some dummy text, making the tab content long, which shows how the page scrolls down and doesn’t stay at the top when opened via an anchor.

Screenshot03

As you can see the content starts half way down and not at the top of the page. Obviously it is more useful to have the start of the text, or preferably the tab itself as the starting point, not the middle of the content like this.

I hope that this is clear and thank you again for all your help on this.

Many thanks

Pete Batchelor

Hi @gabrieldesign,

Your site is having fixed top menu, due to which the first line of tab content was getting cut and in current version of free tabs its not scroll to tab title top, we will ad this in upcoming update. If possible can you please provide us the temporary admin access details to our support mail support[dot]team[at]tabbervilla[dot]com, so that I will customize the plugin as per your requirement.

Waiting for your response.
Thank you for all your patience.

Best Regards,
Sukhada,
TabberVilla Support Team.

Hi @sukhada,

Many thanks for your reply. I have just set you up access and e-mailed you.

Thank you for all your support.

Many thanks again

Pete Batchelor

Hi @gabrieldesign,

I have not yet received access details to your dashboard, can you please resend the access details.

Waiting for your response.
Thank you for all your patience.

Best Regards,
Sukhada,
TabberVilla Support Team.

Hi @sukhaha

That is odd. I set it up for you last Thursday. It was 16.54 UK time. The e-mail would have been from
[moderated]
Many thanks for all your help.

Kind regards
Pete Batchelor