• Resolved toreandj

    (@toreandj)


    Hi! We have a pro subscription but the anchor links are not working.
    I copy the ID and add it to the URL, the accordion that is rageted open up, but the page does not scroll to get the accordion in the viewport.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Yui

    (@fierevere)

    永子

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well. As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @toreandj,

    Thanks for reaching us. Hope you are doing great today!

    As you are a Pro user of the plugin, we request you open a support ticket here to get a faster solution.

    Your understanding would be highly appreciated.

    Have a great day!

    I have the same problem with the free version. I also checked other “solved” cases but I did not find anything useful. There is one with an explanatory video, but the video is not online anymore.

    I’m doing this:
    https://www.mywebsitelink.com/pagewiththeaccordion/#collapse12345
    but when I go the the page, it is showing just the page, not opening any accordion or going to the title.

    Can you guys help here? Thank you so much

    I’m answering myself: this feature is blocked in the free version.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Anchor links’ is closed to new replies.