Analytify cannot see GA4 property but Google Site kit can

  • Resolved SmileWP

    (@anotheropus)


    1 year, 2 months ago

    Hello,

    Thank you for the free version of Analytify.
    We replaced all Monster Insights on all sites with Analytify.
    One site is 100% connected to our GA account, then disconnected and re-connected and no matter what ASnalytify will NOT list the GA4 property for this site.
    However, Google Site kit on this site is 100% connected to the GA4 property, Search Console, and PageSpeed Insights for this property.

    I’ve cleared website cache (WP Rocket), CDN cache, and CloudFlare cache many times.

    Nothing–no GA4 property for this site is listed.

    Thank you in advance for your help.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @anotheropus ,

    We can diagnose the issue for you on your side but it requires some additional information.

    Can you please contact us at our support form so we can move further on it?

    Looking forward to it!

    Thread Starter SmileWP

    (@anotheropus)

    Thank you. I completed the form and uploaded the diagnostics file.

    I have successfully installed and connected Analytify on many sites including WP Network sites with no problems.

    This is the first site that has this issue.

    Hi @anotheropus ,

    Hope you are doing great. We are marking this thread as resolved, since the issue is catered at our support form. If you need further assistance on it, you can ping us back.

Viewing 3 replies - 1 through 3 (of 3 total)
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