Analytics tag error

  • Resolved tthefurmanuk

    (@tthefurmanuk)


    10 months, 2 weeks ago

    I am trying to use my existing analytics tag, in the documentation it says to use the content html/php setting.

    I entered the code but I get a yellow box on the screen with no message and on the side it says error but I don’t know what the error is.

    I tried to enter as JS setting too and had the same issue.

    Sometimes I got a weird 403 forbidden message on screen which I get rid of with a refresh.

    I am testing this and using the same code from codesnippets plugin.

    The css code snippet works fine.

Viewing 1 replies (of 1 total)
  • Plugin Support Ruman Ahmed

    (@algorithmsunlocks)

    Hello @tthefurmanuk,

    Apologize for the delay in responding. Regarding the analytics tags, could you please share the analytics code (if possible to share with us) and screenshots of the error you’re encountering, as well as the “Snippet Type” you’re using: https://prnt.sc/T1R8GqFhB-F5? This will allow me to further investigate and offer the appropriate assistance.

    For the 403 forbidden, it indicates that the server understood the request but refuses to authorize it. This can happen for various reasons, including incorrect file permissions, misconfigured Nginx settings, or insufficient authentication scopes when interacting with Snippets file.

    In this case,? please contact your server support portal to resolving a <strong><em>403 Forbidden</em></strong> error involves checking and correcting server configurations, ensuring proper authentication scopes and permissions, verifying API enablements, and managing environment variables and dependencies accurately. Hopefully, they might help you in this matter.

    Let me know the update.

    Thank you.

Viewing 1 replies (of 1 total)
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