Analytics stopped working

  • Resolved thomaskerrya

    (@thomaskerrya)


    3 years ago

    My WC analytics appears to have stop working on the 11th October. Orders are showing, but there is no collated data in performance. Have had some advice from the WC support team but they just don’t seem to understand the issue and are giving me not-particularly helpful advice. I have also heard there is a wider issue going on with this particular problem…

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hi there @thomaskerrya,

    Sorry to read that.

    I’ve performed some cross-testing on local test sites which have the latest versions of WordPress and WooCommerce and our free Storefront theme as the only enabled software.

    When doing, so, I’ve not been able to replicate the behavior which you described.

    Is this behavior happening with WooCommerce Google Analytics Integration + WooCommerce Core active?

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hi @thomaskerrya,

    We have not heard from you in a while so I’m marking this thread as resolved. If you do have more trouble with this, please open up a new topic and we’ll be happy to help you out.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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