Analytics report not showing the Categories data

  • Resolved tkwing009

    (@tkwing009)


    4 years, 1 month ago

    The Analytics report works fine in customers and orders import.But I have purchased 44 items but it only shows 0 categories in Categories report and no data display.

    I also need to manually click the import button in order to import Historical Data in Analytics Setting page, doesn’t it supposes automatically import data?

    Any suggestion for me? thanks

    Here is the status report:

    
### WordPress Environment ###

WordPress address (URL): https://www.louloufm.com
Site address (URL): https://www.louloufm.com
WC Version: 4.9.2
REST API Version: ? 4.9.2
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.8.3
Log Directory Writable: ?
WP Version: 5.6.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.18 (Ubuntu)
PHP Version: 7.3.26-1+ubuntu16.04.1+deb.sury.org+1
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.21-0ubuntu0.16.04.1
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.9.2
WC Database Prefix: wp_
Total Database Size: 19.77MB
Database Data Size: 14.62MB
Database Index Size: 5.15MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_actions: Data: 0.00MB + Index: 0.00MB + Engine
wpstg0_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine
wpstg0_actionscheduler_groups: Data: 0.00MB + Index: 0.00MB + Engine
wpstg0_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine
wpstg0_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine
wpstg0_comments: Data: 0.00MB + Index: 0.00MB + Engine
wpstg0_links: Data: 0.00MB + Index: 0.00MB + Engine
wpstg0_masterslider_options: Data: 0.00MB + Index: 0.00MB + Engine
wpstg0_masterslider_sliders: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wpstg0_options: Data: 4.52MB + Index: 0.58MB + Engine InnoDB
wpstg0_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_ens_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_strings: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_translations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_translate: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_translations: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_masterslider_options: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_masterslider_sliders: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wp_options: Data: 5.09MB + Index: 0.61MB + Engine InnoDB
wp_postmeta: Data: 1.52MB + Index: 1.86MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 248
custom_css: 1
custom-css-js: 2
customize_changeset: 54
nav_menu_item: 39
page: 15
pi_shipping_method: 2
post: 2
product: 141
revision: 103
shop_order: 17
unique: 18
wapl: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (18) ###

Redux: by Redux.io + Dovy Paukstys – 4.1.24
Advanced Free - Flat shipping WooCommerce - Pro: by PI Websolution – 1.2.6.2
Classic Editor: by WordPress Contributors – 1.6
Simple Custom CSS and JS: by SilkyPress.com – 3.35
Estimate delivery date for Woocommerce Pro: by PI Websolution – 4.7.9.6
iThemeland WooCommerce Advanced Product Labels Pro: by iThemelandco – 1.8.2
KingComposer: by King-Theme – 2.9.6
Master Slider Pro: by averta – 3.4.7
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.4
Repeat Order for Woocommerce: by polyres – 1.2.0
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.25
Techmarket Extensions: by MadrasThemes – 1.4.8
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.47

Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.7
WooCommerce: by Automattic – 4.9.2 (update to version 5.0.0 is available)
WP Mail SMTP: by WPForms – 2.6.0
WPForms Lite: by WPForms – 1.6.4.1
YITH WooCommerce Wishlist: by YITH – 3.0.18

### Inactive Plugins (7) ###

Akismet Anti-Spam: by Automattic – 4.1.8
Flexible Shipping: by WP Desk – 4.0.10
Hello Dolly: by Matt Mullenweg – 1.7.2
Multiple Packages for WooCommerce: by Erica Dion – 1.1
WPML Multilingual CMS: by OnTheGoSystems – 4.4.9
WPML String Translation: by OnTheGoSystems – 3.1.7
YITH WooCommerce Compare: by YITH – 2.4.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: HKD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #31 - /shop/
Cart: #32 - /cart/
Checkout: #33 - /checkout/
My account: #34 - /my-account/
Terms and conditions: #146 - /terms-conditions/

### Theme ###

Name: Techmarket Child
Version: 1.4.8
Author URL: https://madrasthemes.com/
Child Theme: ?
Parent Theme Name: Techmarket
Parent Theme Version: 1.4.8
Parent Theme Author URL: https://madrasthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: techmarket/woocommerce/archive-product.php
techmarket/woocommerce/content-product-cat.php
techmarket/woocommerce/content-product.php
techmarket/woocommerce/global/quantity-input.php
techmarket/woocommerce/loop/loop-end.php
techmarket/woocommerce/loop/loop-start.php

### Action Scheduler ###

Complete: 40
Oldest: 2021-02-02 05:57:11 +0000
Newest: 2021-02-17 10:33:37 +0000

Pending: 7
Oldest: -0001-11-30 00:00:00 +0000
Newest: 2021-02-17 07:26:31 +0000

Canceled: 18
Oldest: -0001-11-30 00:00:00 +0000
Newest: -0001-11-30 00:00:00 +0000
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    I hope that helps!

    MayKato

    (@maykato)

    Hi @tkwing009

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Analytics report not showing the Categories data’ is closed to new replies.