Analytics not working

  • Resolved hetaweb

    (@hetaweb)


    3 months ago

    Hello, Analytics feature is not working anymore and it redirects to Woocommerce / Home. Also, that page is without content. Do you have any idea? I have already troubleshooted deactivating theme and plugins

    Thanks a lot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Reynier (a11n)

    (@reynierc)

    Hi @hetaweb

    Thanks for reaching out! Understanding exactly what’s going wrong will be very helpful. When you say the Analytics feature isn’t working, are you seeing an error message as you get redirected? Also, a screenshot of what you see when it redirects to the home page without content would be great.

    It seems like the issue might be an outdated browser cache or plugin. Please try refreshing your browser cache and check if your WooCommerce version is up-to-date. Make sure to back up your site before making updates.

    Looking forward to getting this sorted out.

    Thread Starter hetaweb

    (@hetaweb)

    Hello, i can confirm that was an issue related to cache conflict. Everything is fine
    Regards

    Hi @hetaweb,

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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