Analytics not showing

  • Resolved Farshid Chowdhury

    (@farshid111)


    3 years, 9 months ago

    WooCommerce Analytics is not showing any data. All the “/wp-json/wc-admin/” files are showing the following error on console:
    Failed to load resource: the server responded with a status of 500 ()

    Steps we have taken:
    We have switched to StoreFront Theme.
    Deactivated all plugins except WooCommerce.
    Saved Permalinks
    Cleared Analytics cache from WooCommerce > Status > Tools.
    We also tried to Import Historical Data that did not worked as well.

    Please help!!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    That’s strange! You can also ask your hosting provider for the PHP error log – that should help to identify HTTP 500 errors.

    Also, check the debug.log file in order to see if there are some errors showing up there.

    Cheers!

    Thread Starter Farshid Chowdhury

    (@farshid111)

    Hi,

    We were able solve the issue.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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