Analytics not importing historical data

  • Resolved rong123

    (@rong123)


    4 years, 1 month ago

    There is no data in analytics, then I went to the setting to import historical data. The progress bar never moved in the importing process, after 30 mins, it’s the same.

    I want to know how to import data in Analytics.

    The page I need help with: [log in to see the link]

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  • Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @rong123.

    The Historical Import relies on the Action Scheduler, which is powered by the WP Cron system. Is WP Cron working on your site? You can check by going to WooCommerce > Status and looking in the “WordPress environment” section.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @rong123. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this extension, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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