Analytics error for woocommerce.

Hi @manpreetparisjewellers

When I am trying to access the category analytic from the analytic tab it gives me js error and that leads to a blank page. Please see the error screenshot. It happened after updating the woocommerce to the latest version.

From what I understand, you’re having trouble with the category analytics on your WooCommerce platform. You’ve pointed out a JavaScript error which results in a blank page when you try to use this feature from the analytics tab. This seems to have happened after you updated WooCommerce to the latest version. Thanks for the screenshot, it really helps in grasping the issue.

Let’s try a few things to fix this:

1. Clear your browser cache: Old cache files can sometimes cause problems. Clear your browser cache and then try accessing the analytics tab again.
2. Disable browser extensions: Some extensions can mess with how a page appears or works. Let’s disable them and see if that fixes the issue.
3. Deactivate all plugins except WooCommerce: Sometimes plugin conflicts can cause problems. Deactivate all your plugins except WooCommerce to see if a plugin is causing the issue. If the problem is fixed, reactivate the plugins one by one to find the culprit.
4. Switch to a default theme: To make sure the issue isn’t theme-related, switch to a default WordPress theme like Storefront and see if the problem persists. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts.
5. Enable Debugging: If the issue still isn’t resolved, let’s turn on debugging in WordPress. This could help pinpoint the issue. You can enable debugging by adding these lines to your wp-config.php file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

This will create a debug.log file in your wp-content directory, logging any PHP errors or notices. For a more detailed guide on enabling debugging in WordPress, you can visit this link: ?? Debugging in WordPress.

If the issue continues after trying these steps, please share more details, like the exact error messages you see when debug mode is on. This will help us identify and solve the problem more effectively.

Also, we’d find it helpful if you could share your site’s System Status report. This will give us a better understanding of your site’s setup and help us pinpoint the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Lastly, could you share the fatal error logs (if any) under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.