Analytics Download Button Does Not Work

  • Resolved mirandafac

    (@mirandafac)


    5 years, 3 months ago

    Hi there,

    I’m having issues downloading the data from the Analytics tab — when I click on the button, nothing happens. Any idea what could be causing this problem or how to fix it?

    Cheers

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)

  • Hello @marketingeimpactkevin,

    I’m sorry you’re not receiving emails.

    The report export (like many features of WooCommerce Admin) relies on Action Scheduler to perform background processing tasks.

    Do you have any pending or failed actions? Go to Tools > Scheduled Actions to check.

    If the actions aren’t being run, that points to a potential issue with WP-Cron on your store. WP-Cron is needed (or an alternate way of running WP-Cron) for Action Scheduler to work.

Viewing 16 replies (of 16 total)
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