Analytics data showing ∞% for post views increase and no data for geolocation

  • Resolved salihkn

    (@salihkn)


    1 year, 9 months ago

    Hi, I have updated to the new version of Independent analytics and havng problems seeing the data in the analytics dashboard. It shows, ∞% for views percentage and 00% for visitors count percentage. If I try to see the data for geolocations, no data found. I used to see over 300 rows for this location data earlier. I’m not sure what happened or the update has broken the things for me. Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Author Ben Sibley

    (@bensibley)

    Hi there,

    I’m sorry to hear about this bug. We should be able to correct this for you, but we’ll need to get access to the site. Could you reach out to me at [email protected] so we can discuss this further?

    Plugin Author Ben Sibley

    (@bensibley)

    Public note: this error was resolved over email. There was a failure with the migration process and we were able to complete the migration manually. If you have this same issue, please reach out to the email above and we will implement the same fix for your site.

Viewing 2 replies - 1 through 2 (of 2 total)
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