Analytics Dashboard only shown to Admin role

  • Resolved jefromcanada

    (@jefromcanada)


    6 years, 10 months ago

    On the website https://www.nationalrockreview.com we have many user roles. We are having two issues with Google Analytics WD (version 1.1.8) which may be related.

    1) When trying to select which roles can be defined for the “Backend plugin permissons”, we can select either “Administrator” or all roles. Any attempt to select a subset of roles will “Save”, but when the screen refreshes, all roles are again selected.

    2) We are trying to display the Analytics Dashboard to select groups of roles (Administrator and Senior Editor). However, the Analytics Dashboard is only displayed to the Administrator. I thought it might be because “Senior Editor” was a custom role, so I tried assigning a “standard” WordPress role to the user – still no luck showing the Analytics Dashboard if the user is not an administrator.

    I have screenshot if you need it, but don’t know how to upload it to you.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Please, be informed that the issue may be because of the conflict with some other plugin (for example some security plugin).

    Could you please post the list of the plugin that you are using? So that we see whether there is any plugin that may cause the error.

    Thanks. Have a wonderful day.

    Thread Starter jefromcanada

    (@jefromcanada)

    As requested, here is the list of plugins installed on the site:

    Admin Menu Editor
    Advanced Ads
    Co-Authors Plus
    Coming Soon Page & Maintenance Mode by SeedProd
    Contests by Rewards Fuel
    Cubell Themes – Functionality
    Debug Bar
    Disable Users
    Display Posts Shortcode
    Edit Flow
    Email Address Encoder
    Envato WordPress Toolkit
    Facebook Comments by Vivacity
    Facebook Open Graph Scraper
    Fix Facebook Like
    Google AdSense by BestWebSoft
    Google Analytics
    HTD 404
    Jetpack by WordPress.com
    Login With Ajax
    Make Filename Lowercase
    Media File Renamer
    Members
    NextGEN Gallery
    NextGEN Gallery Optimizer
    NextGEN Pro
    Optimus
    Perfect Pullquotes
    Post Duplicator
    Quick Page/Post Redirect Plugin
    Songkick Concerts and Festivals
    Soundcloud is Gold
    UpdraftPlus – Backup/Restore
    User Photo
    WCK – Custom Fields and Custom Post Types Creator
    Wordfence Security
    WP Edit
    WP Fastest Cache
    WP Rollback
    Yoast SEO

    Hey,

    Thanks for the plugin list.

    Could you please, try to switch off the following plugin and test: Wordfence Security?

    If the issue will not be solved please, contact us using the following email address: [email protected] and our developers will take a closer look at the issue.

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

    Thread Starter jefromcanada

    (@jefromcanada)

    Disabling WordFence had no effect on the issue. I will send an email. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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