Analytics are not showing

  • Resolved wp2019s

    (@wp2019s)


    1 year, 4 months ago

    Hello,

    you can see the analytics at the WordPress Dashboard. If you click on the plugin nothing is displayed anymore. I don’t want to reset, beause I don’t want to lose the data.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Harish Chouhan

    (@hchouhan)

    Hey @wp2019s,

    Can you please share a screenshot and also a link to your website?

    Thread Starter wp2019s

    (@wp2019s)

    I can’t add pictures to this chat

    do i have to share the url in the public chat?

    Plugin Support Lap

    (@lapzor)

    You can upload an image to a service like imgur and share the link here.

    When you say you see nothing when you click the plugin, where exactly do you click and what exactly do you see?

    Eg you click on Dashboard > Analytics?
    And then you see a blank white screen? or a gray screen? or you still get the WordPress menu but no analytics data? Or something else?

    Do you use an ad-blocker? If so, can you try with the adblocker disabled?
    Do you see any javascript error in de browser console when you visit the analytics page?

Viewing 3 replies - 1 through 3 (of 3 total)
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