Analysis Pie chart does not work

  • Resolved Taffy007

    (@taffy007)


    4 years, 7 months ago

    Hi:

    I recently created a survey after your update and the analysis report in the pie chart format does work.

    It now creates one pie chart for all questions/answers and NOT a pie chart for each individual question with the percentage of answers for that question.

    PLEASE HELP.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Yes, the Reporting and analysis addon isn’t showing pie charts for multiple questions. I am forwarding this issue to the development team and we will fix it very soon.

    Kind regards,
    Kriti

    Thread Starter Taffy007

    (@taffy007)

    Hi Kriti:

    How long will it take to resolve the issue? I am a paying subscriber, and somehow I expect a basic functionality (that worked perfectly before).

    Please?

    Thread Starter Taffy007

    (@taffy007)

    Hi:

    Tested again individual pie charts with new survey, and it still does not work!!

    No solution from the development team? Why am I a paying subscriber to that functionality (that worked perfectly previously!) if it takes that long to resolve with no updates from your end?

    Very disappointed in the current customer service. Most of us run a viable business and are dependent on your software that worked previously and is paying for a service.

    PLEASE RESPOND with a possible solution date.

    Hi @taffy007,

    I just checked and the recent update of the reporting and analysis addon i.e. 1.3.7 is working perfectly fine with the QSM 7.0.2 version. Please update both the plugins and let me know if the problem is resolved or not.

    Kind regards,
    Kriti

    Thread Starter Taffy007

    (@taffy007)

    Hi:

    I updated the plugin (which I was not notified of any update) and indeed it worked! YEAH !!!!

    However:

    When I now insert the shortcode from a

      previous

    survey, the survey does not appear in my web page. But any current survey after update does.

    Solution? Fix?

Viewing 5 replies - 1 through 5 (of 5 total)
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