An Update Made crucial issues

Hi @amrashraf22 ,

Hope you’re doing well. Sorry for the inconvenience that you’re facing.

We have thoroughly checked the URL on our end, and it appears to function correctly. Feel free to take a look at the demonstration here.

Could you please share your issue with a screencast or screenshot? It will help us to assist you better. We are looking forward to hearing back from you.

Thanks & Regards

Hi,

here check the link for your reference, https://we.tl/t-TDLZhCMm52 as you will see after the update, the header & footer language change.

Thanks

Hi @amrashraf22 ,

So sorry for not replying sooner!

That seems strange. We have forwarded your query to our DEV team, they are currently investigating the issue. Please allow us some time. Rest assured, we will provide you with an update as soon as our development team successfully addresses the issue.

Thanks & Regards

Hi @amrashraf22 ,

In the meantime, After updating the Essential Addons, could you please attempt the following steps: To regenerate assets, you can go to?wp-admin -> Essential Addons?then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot:?https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too and please deactivate your caching plugin for troubleshooting purposes.

Let me know how it goes.
Thank you.

Hi,

I Followed the steps but the issue still xisted, looking forward a solution for this as soon as possible.

Thanks

Hi @amrashraf22 ,

Thanks for the confirmation. Could you please do the following steps :

Update the Essential Addons to its latest version, then deactivate it, check the header and footer, and share the scenario with us.

Additionally, please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for?Elementor and Essential Addons ( with updated versions). Simply go to your?WordPress Dashboard?and navigate to?wp-admin -> Plugins?and then, deactivate other Plugins.

Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.

Let me know how it goes. Thank you!

Hi @amrashraf22 ,

Greetings for the day.

I haven’t received any updates from you since then. I’m just reaching out to ask whether your issue has been resolved or if you need any more help.

Please let us know the update.
Thank you.

Hi @amrashraf22

Hope you’re doing well.

It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic.

Have a wonderful day!