An unknown issue has occurred with the update setup step

  • Resolved thesarojstha

    (@thesarojstha)


    2 years, 8 months ago

    ON step 3, I received: An unknown issue has occurred with the update setup step. Please see the dup-installer-log.txt file for more details.

    and the log file:

    [PHP ERR][ISSUE] MSG:Return type of IgnorantRecursiveDirectoryIterator::getChildren() should either be compatible with RecursiveDirectoryIterator::getChildren(): RecursiveDirectoryIterator, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice [CODE:8192|FILE:/var/www/html/dup-installer/ctrls/classes/class.ctrl.extraction.php|LINE:595]
    ********************************************************************************

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  • Hey @thesarojstha

    Thanks for the feedback! The log entry is more of a notice, I’m not 100% sure if they are correlated, but it’s possible they might be. The issue looks like it is related to PHP 8.1, which we have some patches out for in the next version.

    If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

    Hope this helps~

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