• Resolved marvinlin

    (@marvinlin)


    Once I installed Depicter and try to enable any feature no matter for creating a blank slider or import any template then it will show “An unknown error has occurred”.
    The error information is as follows,


    {"message":"Request failed with status code 403","name":"Error","response":{"data":"\n\n\n\t403 Forbidden\n\t\n\n\n

    \n\n\tA potentially unsafe operation has been detected in your request to this site
    \n\tYour access to this service has been limited. (HTTP response code 403)
    \n\tIf you think you have been blocked in error, contact the owner of this site for assistance.
    \n\t\t\t\t
    \n\t\tIf you are an administrator and you are certain this is a false positive, you can automatically allowlist this request and repeat the same action.
    \n\n\t\t\n\t\t\t
    \n\t\t\t
    \n\n\t\t\t\n\t\t\t\t
    I am certain this is a false positive.
    \n\n\t\t\t\tAllowlist This Action\n\t\t\t
    \n\n\t\t\tAll set! You can refresh the page to try this action again.
    \n\t\t\tSomething went wrong allowlisting this request. You can try setting the Firewall Status to Learning Mode under Web Application Firewall in the Wordfence menu, and retry this same action.\n\t\t
    \n\t\t\n\t\t
    \n\t\n\tBlock Technical Data
    \n\t\n\t\t\n\t\t\t\n\t\t\t\n\t\t\n\t\t\n\t\t\t\n\t\t\t\n\t\t\n\tBlock Reason:
    A potentially unsafe operation has been detected in your request to this site
    Time:
    Thu, 10 Oct 2024 4:12:03 GMT
    \n\n\t\n\t\t\n\t\t\t\n
    ¨C11C¨C12C¨C13C¨C14C¨C15C¨C16C¨C17C¨C18C¨C19C¨C20C¨C21C¨C22C¨C23C¨C24C¨C25C¨C26C¨C27C\n\t\t
    \n\t\t\n\t\t\tAbout Wordfence
    \n\t\t\tWordfence is a security plugin installed on over 5 million WordPress sites. The owner of this site is using Wordfence to manage access to their site.
    \n\t\t\tYou can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence.\n\t\t\n\t
    \n\n\tClick here to learn more: Documentation
    \n\tGenerated by Wordfence at Thu, 10 Oct 2024 4:12:03 GMT.
    Your computer's time: .
    \n
    \n\n","status":403,"statusText":"","headers":{"cache-control":"no-cache, must-revalidate, private, max-age=0","content-encoding":"br","content-security-policy":"upgrade-insecure-requests","content-type":"text/html; charset=UTF-8","date":"Thu, 10 Oct 2024 04:12:04 GMT","expires":"Sat, 26 Jul 1997 05:00:00 GMT","panel":"hpanel","platform":"hostinger","pragma":"no-cache","server":"LiteSpeed","vary":"Accept-Encoding","x-powered-by":"PHP/8.1.27"},"config":{"method":"post","data":{},"headers":{"Accept":"application/json, text/plain, /","X-DEPICTER-CSRF":"57549bee65","X-DEPICTER-CKEY":"IZ6ZLbNdggXITvJLzNEzVD4EJ1vWd0BO294HlNkbToI"},"baseURL":"https://certiplat.com/wp-admin/admin-ajax.php","transformRequest":[null],"transformResponse":[null],"timeout":150000,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"cancelToken":{"promise":{},"reason":{"message":"New request initiated."}},"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false}},"request":{}},"config":{"method":"post","data":{},"headers":{"Accept":"application/json, text/plain, /","X-DEPICTER-CSRF":"57549bee65","X-DEPICTER-CKEY":"IZ6ZLbNdggXITvJLzNEzVD4EJ1vWd0BO294HlNkbToI"},"baseURL":"https://certiplat.com/wp-admin/admin-ajax.php","transformRequest":[null],"transformResponse":[null],"timeout":150000,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"cancelToken":{"promise":{},"reason":{"message":"New request initiated."}},"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false}}}

    Could you assist me to solve this issue?

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