An unexpected response was received from the server

  • Resolved randominical

    (@randominical)


    10 months, 3 weeks ago

    Hi! I started to compress images on my website. Unfortunately, I get the message “An unexpected response was received from the server. More information has been logged in the browser console” once in a while.

    Also, amount of completed images stays the same for quite a long time now. I checked folders – they are available for writing.

    Can you please help?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Can you send us your smush logs (they should be in the bottom right hand corers of the images tab). Can you use a tool such as pastebin.com to post them?

    Thread Starter randominical

    (@randominical)

    Here is it https://pastebin.com/CH34LUW8

    Only a part of logs as it’s impossible to post all of them, and basicaly it’s all the same.

    • This reply was modified 10 months, 3 weeks ago by randominical.
    • This reply was modified 10 months, 3 weeks ago by randominical.
    Plugin Support vupdraft

    (@vupdraft)

    It looks like this post is password protected?

    Thread Starter randominical

    (@randominical)

    Sorry! Not anymore, you can check it now.

    Plugin Support vupdraft

    (@vupdraft)

    Thank you, it looks like you were trying to run different process too close together. Please a bit of time between one process finishing and another one starting.

    Thread Starter randominical

    (@randominical)

    Thank you! Could you advise, how would I know what is the different process? And what can I do to prevent this error?

    • This reply was modified 10 months, 2 weeks ago by randominical.
    Plugin Support vupdraft

    (@vupdraft)

    It’s likely you pressed the button to optimise the image more than once in a short time period. Just leave a bit more time between pressing the button.

Viewing 7 replies - 1 through 7 (of 7 total)
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