An error occurs when re-adding a set of goods.

  • Resolved Vladimir

    (@unit13)


    3 years, 8 months ago

    An error occurs when re-adding a set of goods. The number of accessories is incorrect.
    – WordPress5.7.2
    – WooCommerce 5.5.1
    – WPC Frequently Bought Together 3.7.3
    – WPC Smart Quick View for WooCommerce 2.6.5
    – Theme Storefront 3.7.0
    Videos and screenshots are here: https://disk.yandex.ru/d/SKoMw5H3r_ZkGQ

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @unit13,

    You can check our demo site and see that the quality of products added to cart is correct.

    So there might be a conflict between our plugin and your theme and other plugins.

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Regards,

    Thread Starter Vladimir

    (@unit13)

    Hi @miemie
    The site is completely test and there are no other plugins on it. I installed the WPClever theme, but it didn’t help. I posted new screenshots and videos from WPClever https://disk.yandex.ru/d/SKoMw5H3r_ZkGQ/WPCstore

    I can provide access to the site or try to install a clean wordpress, woocommerce and your plugin. After that, create several test products and set the settings as in my screenshots earlier. I am sure that the error will be repeated.

    Thread Starter Vladimir

    (@unit13)

    Perhaps this will help with the solution and error detection…
    The plugin behaves like this when in the settings (/wp-admin/admin.php?page=wpclever-woobt) this value is set: “Cart & Checkout” -> “Change quantity” = “No”.
    And in the product settings, the parameter is enabled: Sync quantity.

    • This reply was modified 3 years, 8 months ago by Vladimir.
    Plugin Author WPClever

    (@wpclever)

    Hi @unit13

    Please update our plugin to the latest version 3.7.4, clear the cache and try again. We’ve fixed this issue.

    Thread Starter Vladimir

    (@unit13)

    Hi @wpclever!
    Now everything works as it should!
    Thank you very much!
    You are the best! ??

Viewing 5 replies - 1 through 5 (of 5 total)
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