An error occurred while purchasing the label

  • Resolved signalhealth

    (@signalhealth)


    2 weeks, 4 days ago

    After selecting packaging, when trying to purchase the label, I get this message.

    “The requested resource could not be found.

    Click?here?and visit settings to update your payment settings and try again.”

    I checked settings and everything looks fine. What is the problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hermitscupboard.com is experiencing the same issue. The card being used on www.remarpro.com is valid. Payment processing worked fine Friday.

    Evidently someone on the WordPress/WooCommerce teams corrected the problem. The label purchase is completing now.

    Thread Starter signalhealth

    (@signalhealth)

    Thanks Father, for helping with this issue.

    Plugin Author Gerhard Potgieter

    (@kloon)

    Hi all, glad to hear the problem is resolved. This was likely due to some downtime from our upstream provider. If at any time you are having issue purchasing labels feel free to reach out to support at WooCommerce.com -> Support and one of our helpful support staff will assist in resolving purchase issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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