An element in the form is appearing twice

Hi @nanouss

I hope you are doing well.

I could see the issue on your website, it seems a conflict between Forminator and the modal plugin, can you confirm if you are using the native Elementor > modal option?

Kindly share the form here using pastebin.com https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

In the meantime, can you try this hotfix:

#select-1 .select2 + .select2{
    display: none;
}

Add it to Forminator > Form > Appearance > Custom CSS.

Best Regards
Patrick Freitas

Hello,

Thank you for your help and fast answer, here is the pastebin:

https://pastebin.com/H7NLswch

In the meantime I applied the hotfix you advised me to use, it works perfect now !

Hello @nanouss,

Thank you for sharing the form. I’ve tested it with a popup on a lab site, but couldn’t replicate the issue so far.

Could you please also check if the issue persists when you preview the popup: https://prnt.sc/pgTDZEmPvBya

This might be happening due to a conflict with another plugin or theme.

In order to find out what might be conflicting we recommend running the conflict test. It involves switching off plugins, and activating one of the default WordPress themes (like Twenty Twenty-Four).

We would suggest performing this test on a separate staging site, so that it doesn’t affect the live site’s appearance:
https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

If you run the conflict test, please let us know the result, e.g. if you’ve found a specific plugin or setting that was causing the issue.

Best Regards,
Dmytro

Hello @nanouss,

Before running the conflict test as suggested in my previous reply, could you please also check try enabling “Load form using AJAX“, and “Prevent page caching on form pages” options in Behavior >> Rendering section:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#rendering

If that doesn’t make any difference, please also try deactivating the active beta features in Elementor >> Settings >> Features, under “Ongoing Experiments”.

Best Regards,
Dmytro

Hi @nanouss,

Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

Best Regards
Nithin