amr users plus itthinxgroups

  • Resolved michael walker

    (@michael-walker)


    6 years, 9 months ago

    Hi.

    I have AMR Users v 4.2.2 running on the current version of WP. I also have the ‘amr users plus itthinxgroups’ plug-in, which allows me to use fields generated by Itthinks Groups plug-in. Just recently, I have noticed that AMR Users will no longer pick up these fields and no longer displays them. Both plug-ins have undergone revisions/upgrades since they were first installed on this system and I cannot say for sure when this problem commenced – I only noticed it myself a few days ago.

    Any help/advice appreciated and grateful thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author anmari

    (@anmari)

    Hi Michael, all is fine on my system. I redownloaded the itthinx from wordpress, created new group, ran ‘find fields’ and re-added the itthinx group & group count to a list. All worked See https://imgur.com/EvhjYk2. When you say it no longer displays the fields, take a user and check whether they actually belong to a group. Often when someone says the plugin is not displaying data, it is because there is no data to display. Try sorting by the groups field, change direction – then users that have groups will sort towards the beginning or the end of the list.

    Thread Starter michael walker

    (@michael-walker)

    Anmari – thanks as always for your prompt and helpful reply. Running ‘Find Fields’ added them back. I’m not sure why they got lost in the first place, but that’s a minor detail. A ‘PEBKAC’ problem, as we say where I work!

    You must get so sick of imbeciles like me asking such basic questions, so thanks again!

    Thread Starter michael walker

    (@michael-walker)

    Add: Oh – just remembered: Groups is one of those plug-ins where, after an upgrade, you (sometimes) need to de-activate/re-activate. Maybe that would do it…

    Plugin Author anmari

    (@anmari)

    Weird – shouldn’t lose it unless a ‘reset’ was done. Thanks for letting me know.

Viewing 4 replies - 1 through 4 (of 4 total)
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