• Resolved leonabelle

    (@leonabelle)


    I’m running a membership site through PMPro, and was recently notified by a member that the links for payment and coupon codes were not working. After some investigation and working with the PMPro help desk, we discovered that deactivating the AMP plugin resolved the issue. It seems that the AMP plugin was interfering with the payment links in some way.
    Anyone understand why this would happen or how to resolve it? For now, AMP is deactivated and the site is running fine.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thanks for reaching out. The PMPro plugin you’re using makes us of custom JavaScript and is not fully AMP compatible. With custom JavaScript restricted to amp-script and other components it’s therefore expected that your payment or coupon features won’t work if the plugin developer didn’t incorporate AMP compatibility.

    On your pages or content using PMPro you can disable AMP individually using the page or post settings, or alternatively disable AMP using the plugins content types and templates settings. This will ensure that any URLs with your PMPro features will work as normal, they just won’t be AMP URLs.

    You’ll find out how the plugin highlights any incompatible features and how the plugin allows a course of action on the plugin websites FAQs below:
    https://amp-wp.org/documentation/frequently-asked-questions/

    Let me know if you have any further queries with the above.

    Thread Starter leonabelle

    (@leonabelle)

    Awesome, thanks so much. I did as you said and just disabled AMP on the couple of pages that had payment links and everything is working fine now.

    Great to hear it! If you have any further queries going forward be sure to reach out. And once you get a chance to compare performance and test out the plugin features be sure to share your thoughts on the plugin

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘AMP plugin creating problems’ is closed to new replies.