• Resolved iamdamian

    (@iamdamian)


    Hello,

    I had issues where the DIVI builder as part of the Divi Theme from Elegant Themes would not load.

    I went through various processes of support with both my host and the makers of DIVI builder.

    I went through safe mode and and then after that I went through deactivating my plugins one by one. it turned out that your AMP plugin is causing a conflict with the DIVI builder and is preventing the DIVI builder from loading on some pages.

    I am working with the latest WordPress 5.7.2 and the latest DIVI Builder 4.9.4.

    My host has had a look through their error logs and they have confirmed that there is a conflict with your AMP plugin. They have ads vied me to reach out to you because It appears that a recent update to the theme has caused some pages to be incompatible with AMP. The host said, perhaps contacting the developers of AMP would give Divi the information they need to fix and adjust the theme.

    So this is why I am contacting you.

    The page I need help with: [log in to see the link]

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  • Thanks for reaching out. I have Divi setup with the Divi builder so I’d be happy to try and replicate any issues you’re encountering. Before doing so can you share your Site Health information via this form so I can check your current setup.

    If you’d like to share any error logs you can include a link to those within the form, where you can also include any console errors on the screen that wouldn’t load.

    @iamdamian As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘AMP Plugin causing conflict with DIVI builder’ is closed to new replies.