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Resolved

(@rbennett)

Looks like we are having same issues others are having in GSC.

The parent tag of tag ‘html’ must be ‘!doctype’.
A mandatory AMP HTML tag is missing from this document.

I did the SITE HEALTH that you referenced in your previous email. Disabled some plugins (not all) to see if i could figure it out but didn’t work

Still issues.

Here is the site info below – your help is greatly appreciated.


### wp-core ###

version: 5.8.2
site_language: en_US
user_language: en_US
timezone: America/New_York
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 11
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/nginx/domains/cookiedoughandovenmitt.com/public
wordpress_size: 3.51 GB (3768628621 bytes)
uploads_path: /home/nginx/domains/cookiedoughandovenmitt.com/public/wp-content/uploads
uploads_size: 6.68 GB (7170267545 bytes)
themes_path: /home/nginx/domains/cookiedoughandovenmitt.com/public/wp-content/themes
themes_size: 11.06 MB (11594107 bytes)
plugins_path: /home/nginx/domains/cookiedoughandovenmitt.com/public/wp-content/plugins
plugins_size: 111.94 MB (117378931 bytes)
database_size: 1.44 GB (1542832128 bytes)
total_size: 11.74 GB (12610701332 bytes)

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Seasoned Pro (seasonedpro-v443)
version: 4.4.2
author: Feast Design Co.
author_website: https://feastdesignco.com/
parent_theme: Genesis (genesis)
theme_features: core-block-patterns, menus, post-thumbnails, title-tag, automatic-feed-links, body-open, genesis-inpost-layouts, genesis-archive-layouts, genesis-admin-menu, genesis-import-export-menu, genesis-readme-menu, genesis-customizer-theme-settings, genesis-customizer-seo-settings, genesis-auto-updates, genesis-breadcrumbs, genesis-menus, genesis-structural-wraps, widgets, html5, genesis-accessibility, custom-header, genesis-after-entry-widget-area, genesis-footer-widgets, widgets-block-editor
theme_path: /home/nginx/domains/cookiedoughandovenmitt.com/public/wp-content/themes/seasonedpro-v443
auto_update: Auto-updates are not available for this theme.
genesis_recommendations: This theme uses theme supports that are no longer required in Genesis: "404-page" no longer required in "genesis-accessibility" theme support array

### wp-parent-theme ###

name: Genesis (genesis)
version: 3.3.5
author: StudioPress
author_website: https://www.studiopress.com/
theme_path: /home/nginx/domains/cookiedoughandovenmitt.com/public/wp-content/themes/genesis
auto_update: Enable update checks at Appearance → Customize → Theme Settings → Updates.

### wp-themes-inactive (1) ###

Twenty Twenty-One: version: 1.4, author: the WordPress team, Auto-updates disabled

### wp-mu-plugins (1) ###

Clear PHP opcode caches: version: 1.0, author: Jan Reilink

### wp-plugins-active (18) ###

AdThrive Ads: version: 1.1.3, author: AdThrive, Auto-updates disabled
Akismet Anti-Spam: version: 4.2.1, author: Automattic, Auto-updates disabled
Bloom: version: 1.3.12, author: Elegant Themes, Auto-updates disabled
Code Snippets: version: 2.14.3, author: Code Snippets Pro, Auto-updates disabled
Feast Plugin: version: 6.4.5, author: Feast Design Co., Auto-updates disabled
Grow Social Pro by Mediavine: version: 2.14.1, author: Mediavine, Auto-updates disabled
Redirection: version: 5.1.3, author: John Godley, Auto-updates disabled
ShortPixel Image Optimizer: version: 4.22.6, author: ShortPixel, Auto-updates disabled
Simple Social Icons: version: 3.0.2, author: StudioPress, Auto-updates disabled
Slickstream Search and Engagement: version: 1.2.0, author: Slickstream, Auto-updates disabled
Web Stories: version: 1.15.1, author: Google, Auto-updates disabled
Wordfence Security: version: 7.5.7, author: Wordfence, Auto-updates disabled
WordPress Backup & Security Plugin - BlogVault: version: 4.68, author: Backup by BlogVault, Auto-updates disabled
WP Recipe Maker: version: 7.7.2, author: Bootstrapped Ventures, Auto-updates disabled
WP Recipe Maker Premium: version: 7.7.2, author: Bootstrapped Ventures, Auto-updates disabled
WP Rocket: version: 3.10.5.1, author: WP Media, Auto-updates disabled
WPS Hide Login: version: 1.9.2, author: WPServeur, NicolasKulka, wpformation, Auto-updates disabled
Yoast SEO: version: 17.8, author: Team Yoast, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.4.4
file_uploads: File uploads is turned off
post_max_size: 512M
upload_max_filesize: 512M
max_effective_size: 512 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 8 GB
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 196608
	imagick::RESOURCETYPE_MAP: 8 GB
	imagick::RESOURCETYPE_MEMORY: 4 GB
	imagick::RESOURCETYPE_THREAD: 2
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0 x86_64
httpd_software: nginx/1.19.1
php_version: 7.4.8 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 60
memory_limit: 1024M
max_input_time: 60
upload_max_filesize: 512M
php_post_max_size: 512M
curl_version: 7.29.0 NSS/3.53.1
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.32-MariaDB
client_version: mysqlnd 7.4.8

### wp-constants ###

WP_HOME: https://www.cookiedoughandovenmitt.com
WP_SITEURL: https://www.cookiedoughandovenmitt.com
WP_CONTENT_DIR: /home/nginx/domains/cookiedoughandovenmitt.com/public/wp-content
WP_PLUGIN_DIR: /home/nginx/domains/cookiedoughandovenmitt.com/public/wp-content/plugins
WP_MEMORY_LIMIT: 1024M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### genesis ###

theme_version: 3.3.1
db_version: 3301
first_version: 2.0.2
update: 1
site_layout: content-sidebar
comments_posts: 1
content_archive: full
content_archive_thumbnail: 1
image_size: vertical-thumbnail
image_alignment: aligncenter
posts_nav: numeric
blog_cat_num: 5
header_scripts: <!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=UA-39509220-1"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'UA-39509220-1');
</script>
<meta name="google-site-verification" content="KKKRHdwluMLSRXLHMUm7FMdPIYyEtq5DtXn0dxGd6io" />
<meta name="pinterest-rich-pin" content="false" />

footer_scripts: <div class="footer-nav">
<div class="site-inner"><a href="#">^ Back to Top</a><a href="/about/">about</a><a href="/recipe-index/">recipes</a><a href="/contact/">contact</a><a href="/privacy-policy-2/">privacy policy</a><a href="/contact/">work with me</a></div></div>

upgrade: 1
footer_text: [footer_copyright before="Copyright "] · [footer_childtheme_link before="" after=" on"] [footer_genesis_link url="https://www.studiopress.com/" before=""] · [footer_wordpress_link] · [footer_loginout]
entry_meta_before_content: [post_date] [post_comments] [post_edit]
entry_meta_after_content: [post_categories] [post_tags]

### web_stories ###

web_stories_version: 1.15.1
web_stories_db_version: 3.0.13
web_stories_amp_version: 2.2.0-alpha
web_stories_cdn_url: https://wp.stories.google/static/14
web_stories_dev_mode: false
web_stories_theme_support: Disabled
web_stories_enabled_experiments: 
	Template search: Enabled
	Archive Page: Enabled
	Insert media from link: Enabled
	CORS Proxy: Enabled
	Video trimming: Enabled
	Thumbnail Caching: Enabled
	Video Captions: Enabled
web_stories_libxml_version: 2.9.1

The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 26 total)

1 2 →

Adam Dunnage
(@adamdunnage)

2 years, 11 months ago

Hello @rbennett and thanks for providing the information for us. Sorry to hear that some of your troubleshooting steps haven’t worked. Could I ask if WP Rocket was one of the plugins you temporarily disabled? If not could you please try this and check your story once more?

Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

It was NOT – so i just now deactivated it and still get ERRORS

https://search.google.com/test/amp/result?id=cNkxle23Um8_ipjC9owCNg

so i logged into cloudflare just to be sure and cleared cache – still get error message

https://search.google.com/test/amp/result?id=v0ERZ7ejaGvPdE9WN4xtgQ

Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

Looks like I am getting WHTIE screen now

hmmm – https://www.cookiedoughandovenmitt.com/web-stories/candied-pretzels-story/

Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

Is there something I need to exclude in wp rocket
Adam Dunnage
(@adamdunnage)

2 years, 11 months ago
Thanks for confirming this and for the extra steps you have taken. Before we move onto next steps it would be useful to completely rule out any potential plugin or theme conflict so to do so would you be able to follow the steps below:

Use the Health Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely because it only affects the experience of the logged-in user.
- Please enable the Web Stories plugin and let me know if you still get the issue.
- Enable plugins and your theme one by one in this mode may help pinpoint if something else is involved.
- Note you can disable troubleshooting mode from the plugins page.
Please let me know if you have any further questions.
Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

reinstalled web stories plugin – cleared browser cache – deactivated wp rocket – cleared cloudflare

still white screen – hmmm – https://www.cookiedoughandovenmitt.com/web-stories/candied-pretzels-story/

Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

okay installing Health Check & Troubleshooting plugin now

Adam Dunnage
(@adamdunnage)

2 years, 11 months ago

@rbennett thanks let me know how that goes and if you can identify any plugins or theme causing the issue.

Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

installed health check and troubleshooting turned on troubleshooting

activated web stories

still getting white screen

https://www.cookiedoughandovenmitt.com/web-stories/candied-pretzels-story/

Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

https://snipboard.io/5cXCf9.jpg
Adam Dunnage
(@adamdunnage)

2 years, 11 months ago
@rbennett thanks for your continued cooperation. Would you be able to let me know the following:
1. Do you see any warnings or notices when checking the Site Health status(Tools > Site Health > Status)?
2. Who is your current hosting provider and which plan are you on with them?
Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

none

https://snipboard.io/ivnBtR.jpg

can see this page – https://www.cookiedoughandovenmitt.com/web-stories/

but not any of the web stories – https://www.cookiedoughandovenmitt.com/web-stories/candied-pretzels-story/

Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

Bigscoots is hosting provider – not sure which plan

Adam Dunnage
(@adamdunnage)

2 years, 11 months ago

Have you tried clearing cache using WP-Rocket? If not you can do this by hovering over the WP-Rocket option on the admin bar at the top of the page and selecting ‘Clear Cache’.

Thread Starter rbennett
(@rbennett)

2 years, 11 months ago

yes 100 times – lol – i know about cache –

turned off troubleshooting mode

turned on wp rocket

cleared all caches again in wp rocket

cleared cloudflare cache again

cleared browser cache for all time again

i can submit a ticket to bigscoots to see if they can help

Viewing 15 replies - 1 through 15 (of 26 total)

1 2 →

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