[AMOUNT] Shortcode Showing The Wrong Price For Variable Product

  • Salpetriere

    (@salpetriere)


    4 years ago

    Hi

    The [AMOUNT] shortcode is displaying the incorrect price on single product pages for variable products in our site.

    We’ve had the plugin installed in our site for quite a while, I’m not sure exactly when it started displaying the wrong price.

    Has there been any need for us to manually perform any actions with recent updates to the plugin, in order to ensure that the prices it displays on the front end are correct?

    We’re using the latest version of the plugin.

    Many thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Salpetriere

    (@salpetriere)

    Further to the information above, this is not only isolated to variable products on our site. It is also the case for some simple products.

    It looks to be an issue for any products that have had their price increased since we started using the plugin. The price displayed in the [AMOUNT] shortcode does not update to reflect the new price, it simply stays as it was with the previous price.

    All caching has been cleared and the issue persists.

    Is there anything I should be doing, further to the above, to ensure that the Afterpay price in the [AMOUNT] shortcode in single product pages correctly updates when a products price has been updated?

    In the checkout the Afterpay prices display correctly.

    Plugin Author Afterpay

    (@afterpayit)

    Hi @salpetriere,

    Thanks for your message. The team would be happy to assist with an investigation. Please submit a support request using the following web form:
    https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

    A member of the team will then reach out to you within 1 business day.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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