Amount not Updating

Hi netstepinc,

thanks for reaching out.
Do you see any errors in the browser console? https://www.wc-donation.com/documentation/troubleshooting/how-to-access-the-browser-console/

Best, Jonas

I really appreciate your response.
That’s the odd part…there are no console errors, debug log errors or php errors.
When I change the amount, the Ajax icon spins like it’s trying to update the amount, then it just fails.
I realize it’s not your responsibility to troubleshoot my plugin conflicts.
I was just curious if it sparked a memory of a glitch you may have seen before.
Sorry to bother you. I’ll try to duplicate the error in my test site and attempt to detect the cause.

My site wasn’t working with Woo Subscriptions – variable subs either.
That parent instead of the selected variation was being added to the cart.
I disabled WC-Donations and my subscription products started to work again.
Unfortunately, I haven’t found the full picture yet because I have WooSubs active in another site with WC Donation Platform, and things appear to be working as expected. I will keep digging and see if I unearth something.

One detail: An older variable sub that wasn’t edited since before installing your plugin worked.
It does not have ‘_donable’ meta value. However, when I deleted that from my test var-sub product I still had the same problem. Select variation > add to cart > send the parent to the car instead of the child.

I’ve had to disable this plugin to get our subscription system to work.

Hi, can you please check if the add to cart Javascript source is coming from WooCommerce of it is has been replaced by another plugin? To check this, please check the source URL in the Browser console. It should look something like this:
wp-content/plugins/woocommerce/assets/js/frontend/add-to-cart-variation.min.js and /wp-content/plugins/woocommerce/assets/js/frontend/add-to-cart.min.js

Best,
Jonas