Amount doesn’t revert

  • Resolved fpcteam

    (@fpcteam)


    3 months, 3 weeks ago

    Background:

    I created a zone with USD as the currency. Put in all the required information (exchange rate, etc.). And at first glance the plugin works, until someone changes the country to another zone. For example, I have a product that’s priced at INR 749 (country selected “India”), which turns to $10.26 (I put the exchange rate of 0.0137) when I change the country to “United States” – up until here it is fine.

    But if I change the country back to India, then my order details pane shows INR 10.26 and not INR 749. This is a disaster. And nothing I do, reverts the amount back. So, while the currency changes one way, it doesn’t change the other way back.

    If my customers knew of this bug and trick, I would be selling thousands worth of products just for tens of rupees.

    I tried searching for a setting that might revert the amount, but couldn’t find it. If there’s one, please let me know else provide a work around. I was thinking of going premium, but if this is a bug that’s not resolved, it wouldn’t be worth it.

    Please help. I like your plugin, but this bug is not acceptable.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    Hi,
    This issue usually happens when another plugin (that does not support multicurrency plugins) overrides the price of the product in the cart. The most common plugins that causes this type of issue is a “product add-ons” plugin or a discount plugin.

    Disable plugins one by one until you find out which plugin is causing the problem.

    Thread Starter fpcteam

    (@fpcteam)

    Hi. Thanks for responding. ??

    So, it’s a choice between using addons/discount plugins and yours?

    I use one for Upsell/Crossell on Checkout – WooCommerce Checkout Upsell, Cross-sell and Order Bumps PRO by FlyCart and I need it to sell my addons.

    Is there a work around or some hotfix I can apply?

    Plugin Author Oscar Gare

    (@oscargare)

    I’m sorry but, It seems that this plugins is not prepared to work in a multi-currency environment. Please, contact FlyCart support.

    Thread Starter fpcteam

    (@fpcteam)

    Cheers. Appreciate your response and support. Have a wonderful day.

Viewing 4 replies - 1 through 4 (of 4 total)
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