• Resolved imuser2271

    (@imuser2271)


    We are using Amelia plugin for bookings on our woo commerce site, the issue that when a client do booking, then he also gets dashboard where the “RESCHEDULE” option is there. We have 3 products(A,B,C) for which we give bookings. For example, a client orders booking product A for the date 29 march 5 pm, now suppose he wants to reschedule booking for date 10 march 5 pm and this slot is already booked which he wants to book, so if he want to book it then it should show him error because it’ll be double booked. But the case here is that since he ordered booking product A, as I mentioned he wanted to reschedule for date 10 march 5 pm, it’ll show him error only if the product is A that was booked by other client on date 10 march 5 pm. If the product will be B or C, then the client who ordered booking product A for date 29 march 5 pm and wants to reschedule for date 10 march 5 pm will be able to reschedule it and it’ll not give him any error. So double booking case is done here. In shortly if the product will be B or C booked by other clients and the client who ordered for date date 29 march 5 pm will be able to reschedule the booking for date 10 march 5 pm and will get no error, if the product already ordered by other client on date 10 march 5 pm will be A and he wants to reschedule it, then error will come.

    Hope you’ll tell me solution..

    The page I need help with: [log in to see the link]

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  • Plugin Author ameliabooking

    (@ameliabooking)

    Hello there.

    Sorry for the delay!

    The option that allows multiple customers to book the same appointment and create a group booking is automatically enabled in the Lite version of the plugin, and it can’t be turned off.

    To disable this option, you would need to purchase the full version of the plugin, and disable the “Allow booking below minimum capacity” slider in Settings/Appointment Settings.

    If you’re already using the Premium version of the plugin, please open a ticket on our official support platform, and we’ll gladly help you there.

    Commercial products are not supported in these forums, as per this comment by www.remarpro.com moderators.

    Thank you for understanding.

Viewing 1 replies (of 1 total)
  • The topic ‘Amelia Plugin Reschedule bug, error, issue’ is closed to new replies.