Amelia don’t give Stripe an email address for receipts

  • Resolved bekekitti

    (@bekekitti)


    1 year, 7 months ago

    Hi!

    I connected Stripe to Amelia and payments are successfully made, but there is no email address registered for the payment in Stripe. Despite Amelia booking form has an email field. So automated email receipts are not sent via Stripe because of the missing email field.

    I’ve tried meta data with email and also receipt_email and I do see the data are saved in Stripe but not associated with the purchase email.

    Do you have any idea how to connect Amelia email field to Stripe native email field?

    • This topic was modified 1 year, 7 months ago by bekekitti.

    The page I need help with: [log in to see the link]

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  • Plugin Author ameliabooking

    (@ameliabooking)

    Hello there.

    Please note that Online Payments are not available in Amelia Lite, and that this forum allows us to only provide support for Amelia Lite – the commercial version (Amelia Full) can’t be supported here, so please open a ticket on our official support platform, and our agents will gladly help you there.

    Kind regards.

Viewing 1 replies (of 1 total)
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