Amazon pay issue

Could you please go to Downloads > Tools > System Info and post the contents here?

### Begin System Info ###

— Site Info

Site URL: https://www.jomendez.com
Home URL: https://www.jomendez.com
Multisite: No

— Hosting Provider

Host: DBH: localhost, SRV: https://www.jomendez.com

— User Browser

Platform: Windows
Browser Name: Chrome
Browser Version: 63.0.3239.132
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/63.0.323
9.132 Safari/537.36

— WordPress Configuration

Version: 4.9.2
Language: en_US
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: Savant 1.0.2
Parent Theme: Avant 1.0.95
Show On Front: posts
ABSPATH: /home/evolcionweb/public_html/
Remote Post: wp_remote_post() works
Table Prefix: Length: 3 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, processing, active, inactive

— EDD Configuration

Version: 2.8.17
Upgraded From: 2.8.17
Test Mode: Disabled
AJAX: Enabled
Guest Checkout: Enabled
Symlinks: Disabled
Download Method: Direct
Currency Code: USD
Currency Position: before
Decimal Separator: .
Thousands Separator: ,
Upgrades Completed: upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs
Download Link Expiration: hour(s)

— EDD Page Configuration

Checkout: Valid
Checkout Page: https://www.jomendez.com/checkout/
Success Page: https://www.jomendez.com/checkout/purchase-confirmation/
Failure Page: https://www.jomendez.com/checkout/transaction-failed/
Downloads Slug: /downloads

— EDD Gateway Configuration

Enabled Gateways: PayPal Standard, Amazon
Default Gateway: PayPal Standard

— EDD Tax Configuration

Taxes: Disabled
Tax Rate: 0
Display On Checkout: Not Displayed
Prices Include Tax: No

— WordPress Active Plugins

BlockAlyzer – Adblock counter: 1.3
Captcha: 4.4.5
Easy Digital Downloads: 2.8.17
Enable Media Replace: 3.0.5 (needs update – 3.1.1)
Go Daddy Quick Setup: 1.04
Insert Headers and Footers: 1.4.2
Limit Login Attempts: 1.7.1
MailPoet Newsletters: 2.7.2 (needs update – 2.8.1)
MailPoet Newsletters Premium: 2.7.2
Mashshare Share Buttons: 3.4.7 (needs update – 3.4.8)
Scroll Triggered Box: 2.3
Simple 301 Redirects: 1.07
Simple Sidebar Navigation: 2.2.0
Simplified Social Share: 4.2
SyntaxHighlighter Evolved: 3.2.1
Wordpress List Articles: 2.0.2
Yoast SEO: 3.2.5 (needs update – 6.2)

— WordPress Inactive Plugins

Google AdSense: 1.2.1
WP Simple Paypal Shopping cart: 4.3.9

— Webserver Configuration

PHP Version: 5.4.45
MySQL Version: 5.6.36
Webserver Info: Apache

— PHP Configuration

Memory Limit: 256M
Upload Max Size: 32M
Post Max Size: 48M
Upload Max Filesize: 32M
Time Limit: 120
Max Input Vars: 1000
Display Errors: N/A
PHP Arg Separator: &

— PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed

— Session Configuration

EDD Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

### End System Info ###

1-Here is a link to Easy Digital Downloads documentation with several troubleshooting topics related to your original question: https://docs.easydigitaldownloads.com/article/936-amazon-payments-common-issues-and-faq

2-Please check for mixed content error(s) for SSL certificate/https.
Before making any changes to URLs (in the database) to resolve mixed content errors — be sure you have a backup of database and files. Check on the proper set up of SSL certificate.

Resource to learn about mixed content:
https://developers.google.com/web/fundamentals/security/prevent-mixed-content/what-is-mixed-content

• This reply was modified 7 years, 1 month ago by lisa.