Amazon Express button: Shipping data is not transferred to the checkout form

Hey @dazmer

Hope you are doing well!

Can you give be an example of the address that the user is using with the non-federal state so I can test it on my testing site?

Thanks in advanced

Best,
Christian

Hello Christian,

Thank you for your message. I have done a few tests for you to better show the problem:

CASE 1: Works. Form is filled out correctly
Correct state in amazon account: https://ibb.co/zWpMSxsX
Result: https://ibb.co/CpBBVz79

CASE 2: Error. Form is filled out briefly and then deleted again.
Wrong state: https://ibb.co/fGMW9pZ0
Result: https://ibb.co/SwkFCh6f

CASE 3: Error. Form is filled out briefly and then deleted again.
No federal state: https://ibb.co/C3CzVXrZ
Result: https://ibb.co/SwkFCh6f

So, the checkout form has a problem if no or an incorrect federal state is filled in.

How do you think the problem can be solved?

PayPal Express Button works without problems.

Best regards

Hey @dazmer

Hope you are doing well!

I was able to reproduce the issue, but only happens when the Germanized plugin is active + Checkout blocks.

I will check with the development team and get back to you to see what we can do.

Best,
Christian

Thanks Christian. Germanized is an important plugin in Germany so unfortunately I can’t deactivate it.

Maybe useful: in Germanized options you can split the chrckout process into several steps/pages. Then the amazon process also works as desired.

Unfortunately, this is not a solution for me because I need the checkout process on one page.

Hello @christian1983 ,

is it possible to say when the problem will be solved?

We have deactivated Amazon Pay for as long as the problem persists. But we would like to reactivate it soon.

Hello?@christian1983?,

Is there perhaps another solution to this problem?

Hey @dazmer

Hope you are doing well!

This is what the development team found about the Germanized plugin:

We have a select field with Id=”shipping-state”, this field must exist, it can change the label again like in Canada, Japan, or it can even be hidden, but it cannot be removed.
In traditional checkout the plugin works correctly, leaving the field hidden as we can see in the file includes/class-wc-gzd-checkout.php line 431

public function filter_de_states_locale( $locale ) { if ( $this->disable_de_state_select() && isset( $locale['DE'], $locale['DE']['state'] ) ) { $locale['DE']['state']['hidden'] = true; } return $locale; }

However, in block checkout the plugin removes the HTML element from the DOM, this action breaks Amazon’s execution.
(The file responsible for this seems to be: assets/js/blocks/checkout-pickup-location-select/slotfills/pickup-location-select.js)?

I already opened a thread here so you can follow-up.

Best,
Christian

Hello @christian1983 ,

is it possible to say when the problem will be fixed?

We have still deactivated Amazon.

Hi @dazmer : )

I am part of the development team and I am following your case.
We are checking to add this fix to version 2.5.5.

I’ll let you know when we have a definition, but we’ll do our best to add it to this roadmap.