Powerful Theme, but poor support and problems with upgrades

Update, July 2018

I have to reiterate: if you plan to customize the site to any extent, using your own styles or modifications to templates: do NOT get this theme. This would be a 5-star theme in terms of its quality and features, but again and again, the theme author puts out upgrades that cause previous site modifications to break, because of changes to layout and styling. The update to version 3.9 is the worst yet, with implementation of an entirely new framework.

It makes me sad to write this because this would be a great theme, but for the consistent problems every time there is major upgrade.

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Since the I first adopted this theme, there have been two theme upgrades which have resulted in significant changes to display (bootstrap slider, main menu appearance) — and require substantial developer time to recode and style. The first time I spent hours to restyle slider appearance, but with the most recent upgrade I have given up. I simply do not have time to figure out how to preserve site appearance.

It’s a beautiful and powerful theme, but I would advise that anyone who wants to be able to regularly update a theme to stay away–or to at least use a staging site to test and preview any theme upgrades.

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I kind have developed a love/hate relationship with this theme.. if I could give it 4.5 stars I would. The theme is exceptionally powerful and customizable … but its also been a source of frequent frustration to me in the course of development of a site. Several times I have had a problem with display of some element of my site and wrestled for hours looking for a fix, only to find that the solution buried somewhere on the many pages of theme options – an easy switch to solve whatever problem I am having.

So for anyone who plans to do significant customization – rather than a straight, out-of-the-box install — I recommend that you start by carefully reading through and studying all of Theme Option sections. Chances are, whatever you want to do — the theme developers have already thought of- but the option might not be listed where you would expect to find it. Not the fault of the developers — it’s just have provided so many more options than most themes that it didn’t occur to me to even look for some of these options.

I am tremendously impressed with the options presented in a free theme. No limits whatsoever on font choice, color, sizing, etc.

• This topic was modified 6 years, 8 months ago by Abigailm.