Email Address from the Buyer, instat of mine

  • Resolved lphd

    (@lphd)


    2 years, 11 months ago

    When WordPress sends an email, to a customer, it shows as sender the Email Address from the Buyer.
    “Settings > Emails > “From” address:” is set to the correct email, and it also appears when all plugins are deactivated.

    Is there an Option I’m missing? Or where could the Error else be?
    Best regards and thank you for your help ??

    • This topic was modified 2 years, 11 months ago by lphd.
    • This topic was modified 2 years, 11 months ago by lphd.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @lphd!

    By correct email, you refer to set in WooCommerce > Setting > Emails, in the “From” address field, your email address?

    Could you please elaborate on what email notifications are sent by the customer’s email address? Feel free to use snipboard.io if you need to send a screenshot.

    Thanks!

    Thread Starter lphd

    (@lphd)

    Okay, I figured it out…
    Its was only a problem with Thunderbird.
    Since both Email addresses are registered in the same account, my Private (i use for the testing) gets shown as sender. But if i send it to my Gmail, it’s like it’s supposed to.
    Thank you for your help anyway ??

    You are welcome. Glad to hear you got it solved!

    Thanks for sharing the solution with everybody ??

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new one.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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