Always “Loading …” and does not generate any content

  • Resolved Marlon Amancio

    (@marlonlamancio)


    1 year, 9 months ago

    Hello! I was trying to test the free version before purchasing the Pro, but the plugin is always “Loading …” and does not generate any content. What could be happening? I’ve already configured and tested my OpenAI API Key, it’s active. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Marlon Amancio

    (@marlonlamancio)

    Hey guys! I found this error in the Chrome console, maybe it will help::

    wpwand-gutenberg.js?ver=1.0.0:99 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'replace')
    at a (wpwand-gutenberg.js?ver=1.0.0:99:33)
    at async Object.onClick (wpwand-gutenberg.js?ver=1.0.0:170:45)

    My website info:

    wp-core

version: 6.2.2
site_language: en_US
user_language: en_US
timezone: America/Sao_Paulo
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: undefined
environment_type: production
user_count: 1
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/u280539450/domains/besthealth.news/public_html
wordpress_size: 54.06 MB (56680867 bytes)
uploads_path: /home/u280539450/domains/besthealth.news/public_html/wp-content/uploads
uploads_size: 10.27 MB (10765576 bytes)
themes_path: /home/u280539450/domains/besthealth.news/public_html/wp-content/themes
themes_size: 30.13 MB (31591354 bytes)
plugins_path: /home/u280539450/domains/besthealth.news/public_html/wp-content/plugins
plugins_size: 77.51 MB (81279726 bytes)
database_size: 17.81 MB (18677760 bytes)
total_size: 189.78 MB (198995283 bytes)

wp-active-theme

name: Astra Child (astra-child)
version: 1.0.0
author: Brainstorm Force
author_website: https://wpastra.com/about/
parent_theme: Astra (astra)
theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, starter-content, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, editor-color-palette, widgets, menus
theme_path: /home/u280539450/domains/besthealth.news/public_html/wp-content/themes/astra-child
auto_update: Disabled

wp-parent-theme

name: Astra (astra)
version: 4.1.5
author: Brainstorm Force
author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
theme_path: /home/u280539450/domains/besthealth.news/public_html/wp-content/themes/astra
auto_update: Disabled

wp-plugins-active (6)

Astra Pro: version: 4.1.5, author: Brainstorm Force, Auto-updates disabled
Elementor: version: 3.13.4, author: Elementor.com, Auto-updates disabled
Elementor Pro: version: 3.13.2, author: Elementor.com, Auto-updates disabled
ThirstyAffiliates: version: 3.10.17, author: Caseproof, Auto-updates disabled
Ultimate Addons for Elementor: version: 1.36.16, author: Brainstorm Force, Auto-updates disabled
WP Wand: version: 1.1.0, author: WP Wand, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1808
imagemagick_version: ImageMagick 7.1.0-20 Q16-HDRI x86_64 2022-01-22 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: File uploads is turned off
post_max_size: 512M
upload_max_filesize: 512M
max_effective_size: 512 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 502 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 196608
imagick::RESOURCETYPE_MAP: 502 GB
imagick::RESOURCETYPE_MEMORY: 251 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FITS, FL32, FLV, FRACTAL, FTS, FTXT, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27

wp-server

server_architecture: Linux 4.18.0-372.9.1.1.lve.el8.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.33 64bit
php_sapi: litespeed
max_input_variables: 5000
time_limit: 240
memory_limit: 512M
max_input_time: 240
upload_max_filesize: 512M
php_post_max_size: 512M
curl_version: 7.84.0 OpenSSL/1.1.1p
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

wp-database

extension: mysqli
server_version: 10.5.19-MariaDB-cll-lve
client_version: mysqlnd 7.4.33
max_allowed_packet: 1073741824
max_connections: 2000

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/u280539450/domains/besthealth.news/public_html/wp-content
WP_PLUGIN_DIR: /home/u280539450/domains/besthealth.news/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
    Plugin Author WP Grids

    (@wpgrids)

    Hi,

    Could you please check again using our latest version (v1.1.1)? We have checked on several websites and everything is working fine.

    Let us know if you face any issue again.

    Best,
    WP Grids Team.

    Plugin Author WP Grids

    (@wpgrids)

    We have already talked about it and it was solved.

Viewing 3 replies - 1 through 3 (of 3 total)
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