Although the product content is visible in the admin panel, it is not displayed

  • Resolved atlantis1525

    (@atlantis1525)


    2 months, 1 week ago

    I designed my home page as a page with elementor. I use the product curvy element on the home page. Although the product content is visible in the admin panel, it is not displayed on the siteThe product content section was also visible before. But suddenly the product content became invisible.

    When I look at the admin panel, the product content section appears. However, as you will see when the site opens, there is no product content information.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @atlantis1525,

    Thank you very much for reaching out to us and sharing the details of your concern.

    I have carefully reviewed your message and checked the page you shared.

    However, from our end, the product content seems to be displaying correctly without any issues.

    For your convenience, here’s a screenshot of what we’re seeing: https://tppr.me/Ips9DI

    It’s possible that there may be a caching issue, which is why you are not seeing the product content properly.

    Could you please clear the cache and check again?

    I hope this helps. If the issue persists, please create a ticket in our dedicated support center.

    https://woolentor.com/contact/

    Our support team will investigate the issue further and provide you with an effective solution.

    Please let me know how it goes.

    Kind regards,
    Tarek Aziz

    Plugin Author Zenaul Islam

    (@zenaulislam)

    Since your issue appears to be resolved or managed on your end, we have marked this ticket as resolved. If you encounter any further issues, please feel free to create a new ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
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