Alternative Payment Methods

  • Resolved samsteely

    (@samsteely)


    1 year, 1 month ago

    Hey, the integration of Paypal Payments was easy and worked flawless. Now I don′t see any alternative payment methods. What did I miss?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Krystian

    (@inpsydekrystian)

    Hello @samsteely

    Thanks for reaching out to us, we’re here to help.

    We’ve noticed from the JavaScript on your checkout page that certain payment methods, like Venmo, are enabled but aren’t displaying correctly for us with USA IP address. This suggests there’s an issue that needs to be addressed.

    To address this, I recommend navigating to the Connection Tab, which is the main one. Once there, please scroll down until you find the button labeled ‘Clear now.’ Clicking this button will clear the plugin’s database and erase all settings. After completing this step, please onboard the plugin again.

    This process is designed to reset the plugin’s settings to their default state, potentially resolving the issue. If, after following these steps, you still encounter difficulties or the problem persists, please do not hesitate to let us know.

    Kind regards,
    Krystian

    Thread Starter samsteely

    (@samsteely)

    Hey @inpsydekrystian

    this fixed it asap. Super strange why it didn′t work the first time. Thank you. So glad it was that easy.

    Best regards,
    Sven

Viewing 2 replies - 1 through 2 (of 2 total)
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