Alt text on image popup

  • Resolved wigglepit

    (@wigglepit)


    6 months, 3 weeks ago

    When using an “image” type popup, accessibility testers say my popup image is missing alt text, even though I added alt text to the image when I uploaded it to the media library. How can we add alt text to the popup image? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @wigglepit

    Thank you for reaching out, and we apologize for the inconvenience. Could you please check if this issue is caused by a conflict with another plugin or theme? We have not encountered or received reports of this error before. If the problem persists, kindly contact us through our dedicated support forum, ?you can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have, and we’ll be happy to assist further.

    Best Regards

    Thread Starter wigglepit

    (@wigglepit)

    Thank you. I just sent a message via chat, which was away, so I left my email. I also sent a screenshot showing the code where the alt text is missing. Didn’t find a plugin conflict. Thanks!

    Thread Starter wigglepit

    (@wigglepit)

    Hello, I never received a reply from the chat message on this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.

Tags