Also unable to import events

Hello @foxglove16,

Thanks for reaching out to us.

we check it out and found that your Facebook page is private.As we are using “App ID” and “App Secret” for importing events, the plugin is not able to import private events or events which are publically not accessible. Can you please try after making the event public or You can import private event import you need to authorize with Facebook which option available in pro version. we import your import after authorize and it’s working please check here.

Hope this will be helpful to you.
Thanks

Hello lisha56

Thanks for getting back to me. So I have checked the status of that test Facebook event: 2051521898423568 and it clearly says ‘public’ on the screen. I’ve taken a screenshot which you can view at https://norfolkmastering.co.uk/event-2051521898423568/

So maybe I am misunderstanding your explanation? I can see nothing in either the page at https://www.facebook.com/AT-Calendar-2014041825529036/ or the event at https://www.facebook.com/events/2051521898423568/ to indicate a private page or private event.

I would really appreciate if you could double check and show me where the private status is indicated?

Regards
Robert

Dear all,

I have the same one error which is describled by foxglove16
I tried to check the application and secret. both of them are correctly setup

Thanks

Hello @foxglove16,@phanthanhhuymt

we check it out without Authorize with Facebook and it’s working fine.so can you check it out you have entered valid APP ID and APP secret.if you want to check please check it out document here

Also we import your events in our server please check here.Also contact on our website for support so we can help you.

Thanks

I also can not figure out this app. I have successfully imported 2 Orlando city games, but anything past that it has given me the same error as everyone else. I have even created my own public event and could not import it. Please help!

Hello @wtdispacecoast,

Please contact on our website for support with event U R L so we check it out and help to you.

Thanks

@wtdispacecoast & @phanthanhhuymt Please create new thread for issue so better to help.

@foxglove16 & @wtdispacecoast & @phanthanhhuymt

Recently facebook has updated App rules. They have also stopped some app to share Facebook API data. They are working on making it more secure as these app are sharing Facebook data to websites. so please make sure below things.

– Check our app meet all required detailed as per new policy. Modify app and check all details are there.
– Even if old app check it out
– Some old customers authorization has time out so need to reauthorize it. ( if issue in authorization then check your app is properly working)

Still issue you need to wait few days as Facebook is working on improving security of API so some issues are expected till they are done with job.