• Resolved pothound

    (@pothound)


    Hey Support
    We can not get this connected, tried several times and the message keeps coming up again and again.
    What is missing?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @pothound

    Thank you for reaching out to us, we are here to help.

    Firstly, I would ask you if you have read the documentation we have for this type of situation. If that does not help, you might want to try to onboard the plugin, while you have all other plugins deactivated. It could be that another plugin is blocking the JavaScript that is used to communicate with the PayPal server. If you try this, you would need to only keep WooCommerce and PayPal Payments active on your site, connect the account via the connect wizard and afterward re-activate all other plugins.

    As a last resort, you could connect your account manually, but this leaves room for certain features to not be activated for your account and the plugin.

    Please see if this helps and let me know if you require additional support. If you need additional support, please also let me know what (error) message you are seeing.

    Kind regards,
    Joost

    Thread Starter pothound

    (@pothound)

    Thank you, de-activating all plugins did it ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Almost ready, connect’ is closed to new replies.