Almost All Mailchimp Subscribers Unsubscribed

  • Resolved darrenchu

    (@darrenchu)


    6 years, 4 months ago

    Hi,
    After completing a manual synchronization of one of my Mailchimp lists to my WordPress subscriber base, I lost almost all of my previously opted-in Mailchimp subscribers.

    If I now login to Mailchimp and view my list in question, I see Unsubscribed under the Email Marketing field for the majority of my prior subscribers. This appears to be an action performed not manually by most of my prior subscribers but by the manual synchronization of this plugin.

    How do users opt back into this Mailchimp list? Or is there a way for me to reverse the unsubscribes caused by this manual synchronization?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter darrenchu

    (@darrenchu)

    I think I’ve found the resolution to the issues described in my post above. If you select “No” to the “Double opt-in”, “Users must opt in” options, and perform the Manual Sync, the accidentally unsubscribed Mailchimp list members revert to becoming Subscribers…

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    That’s right. If you set it to make users “not subscribed” by default and then click the manual re-sync button, it will re-sync all users and unsubscribe them.

    I will discuss making some extra red warning boxes for this.

    Thanks!

    dadadadadadada

    (@dadadadadadada)

    Hi,
    I am having the same issue, yet even though I have set the double opt-in option to “no” and still the accidentally unsubscribed users are not getting re-subscribed after manual sync. I am not getting error messages but the status in mailchimp does not change.

    Why is that?

Viewing 3 replies - 1 through 3 (of 3 total)
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