Allowing support team member to use the frontend create tickct form

  • Resolved namakemonogatari

    (@namakemonogatari)


    6 years, 2 months ago

    Actually it seems like a super weird demand but I encountered with a rare circumstance that this feature is demanded. I wonder if there is any way that allows support team member to use the frontend [ticket-submit] form to open a new ticket?

    Thanks for your help.

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  • Thread Starter namakemonogatari

    (@namakemonogatari)

    Ok I’ve read the source code and found the wpas_agent_submit_front_end filter. That works in my circumstance. Sorry for bothering.

    Hi there,
    I would also like this feature – but I have only very basic PHP skills.
    Could you briefly explain what you did to achieve this with regard to that filter?

    Many thanks

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