Allow guests to comment, don’t work

  • Resolved 1victor

    (@1victor)


    3 years, 6 months ago

    Although I have activated the option “Allow guests to comment” in the form, the comments written by the guests are not recorded.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support gVectors Support

    (@gvectorssupport)

    Hi 1victor,

    This kind of issue is usually caused by either conflict with other plugins or the active theme.

    Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker one.

    Keep the cache plugin (if you have) deactivated during this testing process. Don’t forget to press Ctrl+F5(twice) on the frontend each time before checking.

    Thread Starter 1victor

    (@1victor)

    Hi,

    I don’t think this is the problem, when I write as administrator it works perfectly.

    But when you write as a guest, fill out the form and send, but it is not recorded.

    Plugin Support gVectors Support

    (@gvectorssupport)

    It seems that there is some antispam/security plugin that causes the issue, please deactivate all antispam/security plugins and check again. Also, the issue may be caused by some membership plugin. Please read this support topic the same question is discussed here: https://wpdiscuz.com/community/postid/3577/

Viewing 3 replies - 1 through 3 (of 3 total)
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