All users get a login failed screen

  • Resolved Gabriel Nwatarali

    (@techhelpcanada)


    6 years, 1 month ago

    Hi there,

    We seem to be having an issue with all users. No one can log in. They get “login failed”. I’ve deleted and reinstalled the plugin and it’s the same issue. Removed any other plugin that may be causing it and same issue. Tested several new account creation and the same login failed issue.

    Used to be able to log in until the last few updates.

    Users can register fine.
    We don’t use moderated registration.

    https://www.techhelp.ca

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Chad Butler

    (@cbutlerjr)

    Aside from moderated registration (which you mentioned you are not using), the only other thing I can think would fail all logins would be if you had some plugin that applies a third validation element to the WP login (such as a captcha). Most should be compatible with WP-Members, but that’s only if they are able to load their scripts on the front end. If not, then login would fail or a workaround would need to be factored into the WP authentication process.

    Since you put a link to your site, I took a look at your /wp-login.php page, and you’ve got a popup captcha on there. I would suggest testing without whatever that is from as that might be the issue.

    Thread Starter Gabriel Nwatarali

    (@techhelpcanada)

    Hi Chad,

    Thanks a ton! Looks like that did the trick.

Viewing 2 replies - 1 through 2 (of 2 total)
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