• Resolved yhazem

    (@yhazem)


    Hello Condless,

    I’m currently facing a very strange problem. all my website users can only post 1 post now no matter the rule role or the rule limit. On the back end users tab it tells me that the users didn’t exceed their limit, but when they write a post, it tells them ‘post limit exceeded’. to make sure the issue was coming from the plugin I deactivated it. I then tried deleting and reinstalling the plugin, but it didn’t work. can you please help me.

    Thanks a lot

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Condless

    (@condless)

    Hi,
    Check if the problem still persists when you set 0 in the rules field (first field in the plugin settings),
    The users post from the Dashboard or from the frontend? any custom code was used?

    Thread Starter yhazem

    (@yhazem)

    hello @condless
    I tried setting 0 rules, but it still didn’t work. I don’t have any custom code running and I disabled my snippets. Users can post on the frontend, but to make sure it wasn’t the issue I tried posting from the backend and it still didn’t work.
    Thank you.

    Plugin Author Condless

    (@condless)

    Please try posting from the backend with new user, after replacing your theme and deactivating all the other plugins

    Thread Starter yhazem

    (@yhazem)

    Thanks @condless it’s working normally again.

Viewing 4 replies - 1 through 4 (of 4 total)
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