All users are getting blocked if one is locked out

  • Resolved sennrox

    (@sennrox)


    1 year, 6 months ago

    Hello,

    Since a short time ago we counter an issue where all the users are getting directly blocked when entering the admin url through our custom url.
    This seem to be happening when an user has been trying to login but is failing several times. When we try to access the login page it just gives us the message that our IP has been blocked.

    We have setup the custom URL and tried the bruteforce cookie as well.

    How can i get this to be fixed ?

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @sennrox

    define( ‘AIOWPSEC_TBL_LOGIN_LOCKOUT’, true ); in wp-config.php and try you should be allowed to login.

    Can you please cross check your IP setting from WP Security > Settings > Advanced settings. IP address detection settings.

    Please cross check the settings is correct, and some how your server related IP then instead any visitor getting blocked you might get blocked.

    The login lockout working based on detected IP address.

    Thread Starter sennrox

    (@sennrox)

    Hi @hjogiupdraftplus,

    The AIOWPSEC_TBL_LOGIN_LOCKOUT is a quick fix just to gain access ?
    What does it do ?

    Ive checked it just yet with a site where i was locked out from.
    noticed that the login_ip is different from the IP i am working from, so will have to see what is going on there.

    Thx for the quick reply.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @sennrox

    Sorry By mistake I have copied wrong variable here

    AIOS_DISABLE_LOGIN_LOCKOUT should be used.

    define( ‘AIOS_DISABLE_LOGIN_LOCKOUT’, true ); in wp-config.php and try.

    Yes it should be temporary to be used to allow access if mistakenly you locked out yourself.

    Yes please cross check once you logged in 1) WP Security > Blacklist manager > Blocked IPs and 2) WP Security > Dashboard > Locked IP address.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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