All tickets an custom fields gone after updating to version 3.0.9

  • Resolved seppo1983

    (@seppo1983)


    2 years, 1 month ago

    Hi,

    I updated today my supportcandy Plugin from Version 2.3.1 to Version 3.0.9. I followed all instructions from the process. I saw that all tickets are imported. But after the “successful” update no ticket was shown in the Ticket list. The DB Table where version 3.0.x saves the Tickets is also empty.

    Have someone similar Problems and know how to fix them?

    Regards
    Sebastian

Viewing 1 replies (of 1 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello there,

    Sorry for the inconvenience. Please revert back to version 2 and create a ticket on our system. We need to debug further.

Viewing 1 replies (of 1 total)
  • The topic ‘All tickets an custom fields gone after updating to version 3.0.9’ is closed to new replies.